Privacy policy

Last updated: September 17, 2026

This Privacy Policy explains how Shanee Living collects, uses, discloses, and protects your personal information when you visit shaneeliving.shop, place an order, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with our store, we may collect the following information:

Contact Information

This may include your name, billing address, shipping address, email address, and telephone number.

Order and Transaction Information

This may include the products you purchase, order value, payment status, delivery information, returns, exchanges, refunds, and previous transactions with us.

Payment Information

Payments are processed securely by our payment service providers. Depending on the payment method selected, this may include credit and debit card providers, Apple Pay, Google Pay, and other supported digital wallets.

Shanee Living does not directly store complete payment card numbers or security codes.

Account Information

If you create an account, we may collect your username, password, saved addresses, order history, and account preferences.

Device and Usage Information

When you use our website, we may automatically collect information such as:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed

  • Products viewed or added to your basket

  • Referring website

  • Date and time of access

  • Website interactions and approximate location

Customer Service Information

When you contact us, we may collect the contents of your message, order details, photographs, attachments, and any other information you choose to provide.

How We Use Your Information

We may use personal information to:

  • Process and fulfil orders

  • Collect and process payments

  • Arrange shipping and delivery

  • Provide tracking information

  • Manage returns, exchanges, refunds, and cancellations

  • Communicate with you about your order

  • Respond to questions and customer-service requests

  • Maintain and improve our website and services

  • Personalise your shopping experience

  • Detect and prevent fraud, abuse, and security incidents

  • Comply with legal, tax, accounting, and regulatory obligations

  • Send marketing communications when you have consented or when otherwise permitted by law

Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information on one or more of the following grounds:

  • Contract: Processing is necessary to accept, manage, and fulfil your order.

  • Legitimate interests: Processing is necessary to operate, secure, analyse, and improve our business and services.

  • Consent: You have agreed to a specific use, such as receiving optional marketing communications.

  • Legal obligation: Processing is necessary to comply with applicable laws and lawful requests.

You may withdraw your consent at any time where processing is based on consent. Withdrawing consent does not affect processing already completed before withdrawal.

How We Disclose Personal Information

We may disclose personal information only when reasonably necessary to operate our store, fulfil orders, provide services, or comply with the law.

Recipients may include:

  • Our ecommerce platform and website-hosting providers

  • Payment processors and digital-wallet providers

  • Warehouses, suppliers, and fulfilment partners

  • Shipping and delivery providers

  • Customer-service and communication providers

  • Fraud-prevention and security providers

  • Analytics, advertising, and marketing providers

  • Professional advisers, such as accountants, insurers, and legal advisers

  • Government authorities or law-enforcement agencies when legally required

  • A successor organisation in connection with a merger, acquisition, restructuring, or sale of business assets

Service providers are permitted to process personal information only for the services they provide and subject to applicable contractual and legal obligations.

Shopify

Our online store is hosted by Shopify. Shopify processes personal information to provide the ecommerce platform, checkout, security, and related services that enable us to operate our store.

You can learn more about Shopify’s privacy practices by reviewing its privacy information at:

https://www.shopify.com/legal/privacy

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to:

  • Operate essential website functions

  • Remember your preferences and shopping basket

  • Keep the website and checkout secure

  • Understand website traffic and performance

  • Improve our products and services

  • Measure advertising performance

  • Display relevant marketing, where permitted

Some cookies are necessary for the website to function. Where required, we will request your consent before using non-essential cookies.

You can manage cookies through the cookie settings available on our website or through your browser settings. Blocking certain cookies may affect how the website functions.

Marketing Communications

If you subscribe to marketing communications, we may send you information about products, promotions, and store updates.

You can unsubscribe at any time by using the unsubscribe link in a marketing email or by contacting contact@shaneeliving.shop.

You may continue to receive non-promotional communications relating to existing orders, transactions, or customer-service requests.

Targeted Advertising

Where permitted by law, we may work with advertising and analytics providers to understand how visitors use our website and to display or measure relevant advertisements.

Depending on your location, you may have the right to opt out of targeted advertising, cross-context behavioural advertising, or certain disclosures of personal information. Available choices may be accessed through our cookie settings or by contacting us.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purposes described in this policy

  • Maintain business and transaction records

  • Provide customer service

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Meet tax, accounting, regulatory, and legal obligations

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

Data Security

We use reasonable administrative, organisational, and technical safeguards intended to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure. Please protect your account credentials and contact us if you suspect unauthorised access to your account or personal information.

International Data Transfers

Our service providers may process personal information in countries other than the country where you live.

Where required, appropriate safeguards are used for international transfers of personal information. These may include contractual protections or other legally recognised transfer mechanisms.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request a copy of certain information in a portable format

  • Restrict or object to certain processing

  • Withdraw consent where processing relies on consent

  • Opt out of certain targeted advertising or data disclosures

  • Appeal a decision concerning a privacy request

  • Lodge a complaint with an appropriate data-protection authority

These rights may be subject to legal limitations and exceptions.

To exercise a privacy right, email contact@shaneeliving.shop. We may need to verify your identity before completing the request. You may also use an authorised agent where permitted by law.

We will not unlawfully discriminate against you for exercising a privacy right.

Children’s Privacy

Our website and products are not directed to children, and we do not knowingly collect personal information from children under the age required to provide valid consent in their jurisdiction.

If you believe a child has provided personal information to us, contact us so that we can review and, where appropriate, delete it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties.

We recommend reviewing the privacy policy of any third-party website you visit.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, legal obligations, or operational requirements.

The revised version will be posted on this page with an updated revision date. Material changes may also be communicated through the website or by another appropriate method.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Shanee Living
77 East Edgebrook Drive
Houston, Texas 77034
United States

Email: contact@shaneeliving.shop
Phone: +1 346 586 3392
Contact page: https://shaneeliving.shop/pages/contact
Preferred contact method: Email